Frequently Asked Questions
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FAQ
A few questions you’re probably asking yourself.
And most importantly… the answers.
Do you handle international moves?
Yes, our team of transporters and movers operates throughout Belgium, Europe, and anywhere else abroad. Thanks to our extensive network of professional contacts, Spiroux Removals always finds a solution with carefully selected partners. For example, for sea freight or container transport, or for moves across the Atlantic.
Can I organize my move the day before?
No. Why? Simply because we like to do things properly, and a move requires preparation and planning. Ideally, we recommend contacting us at least 15 days in advance so we have time to determine exactly what you need.
What are your prices/your rate schedule?
You can download our different rate schedules for moves, storage rental, and/or lift services.
Do your teams also handle furniture assembly/disassembly?
Yes, this is a service our experienced technicians perform frequently. If you need this service, please remember to mention it when requesting your quote.
Can we buy moving supplies (boxes, dish crates, packing materials, bubble wrap…) from you?
Yes, this is possible via our online catalog, which you can view here:
https://www.spirouxdemenagements.lu/fr/catalogue
Do you handle administrative formalities? If so, which ones?
Yes, we manage all formalities related to your move. This includes parking signs, required documents, and authorizations from the police. Please note that private administrative tasks (meter readings, inventory reports…) are not handled by Spiroux Removals services.
When do we pay?
To confirm your move or rental, a 50% deposit is required at the time of booking. The balance is payable at the end of your move, on the day itself. Payment can be made in cash or via Bancontact with our movers.
What is a flatbed truck used for?
The truck’s rear platform is used to reach the first floor. For efficiency, it must be positioned flush against the building to secure the move and facilitate loading.
We also have a flatbed truck capable of reaching the second floor.
Is a lift useful?
If your sofa or furniture cannot be disassembled, the window becomes the easiest access point. A lift is therefore very useful, especially since it can reach over 40 meters high!
Using the stairwell is often riskier and will almost certainly take more time.
Can I rent storage for just one month?
Yes, you can! With us, there is no obligation for a 6–12 month minimum. If you need to store furniture or archives for a short period, Spiroux Removals can help. Discover our storage service